Getting your agency operational on the Public Safety Check platform is a two-step process:

1. Platform Configuration: Our team will configure your database, set up your organization's unique environment, and enable the onboarding portal. This is completed within 3 business days of signing your service agreement.


2. Agency Onboarding: Your team will complete your profile, select features, and upload your apparatus, equipment, and inventory data. While some agencies go live in as little as two weeks, the timeline is entirely in your control.

Our team sets up the core platform and database for your agency. To ensure accuracy and empower your team, you are responsible for the initial data entry, including equipment lists and image uploads. We facilitate your success every step of the way by providing comprehensive training, onboarding guides, and expert support.

Yes. Our platform can be seamlessly integrated with almost any website, including custom-coded sites and WordPress. We provide a specific link that your web developer can use to connect your site directly to your Public Safety Check portal. If you don't have a developer, we also offer integration services.

Your annual subscription is an all-inclusive package for total operational readiness:

• Secure Hosting & Maintenance: We manage all server hosting and database maintenance, so you don't need to worry about IT infrastructure.
• Unlimited Usage: Conduct as many apparatus checks, station inventories, or supply audits as you need. Run reports as often as you want with no limitations.
• Free Platform Updates: You receive immediate access to all new features, enhancements, and compliance updates at no additional cost.
• Expert Support: Our technical support team is available weekdays from 9 AM to 3 PM. You'll get help from experts who not only know the software but also have real-world experience as first responders.

Absolutely. Public Safety Check is designed for all types of public safety agencies. From fire departments and law enforcement organizations to aeromedical programs and EMS agencies, we can support their specific needs. During onboarding, you'll configure custom checklists and inventory layouts for every type of vehicle in your fleet, from engines and ladder trucks to ambulances, rescue squads, helicopters, atvs, boats, command vehicles and more.

Our platform offers robust reporting to track compliance, inventory, and asset readiness:

• On-Screen Dashboards: Quickly view real-time data and deficiency reports directly within the platform.
• Printable Reports: Generate clean, printer-friendly reports perfect for inventory audits, maintenance records, and command staff meetings.
• CSV Data Export: Export your data to CSV files for advanced analysis, custom reporting, or integration with other software.

There is no limit to the number of individual equipment items you can track in a compartment, vehicle, or station. Your subscription tier is based on the number of primary assets you manage (e.g., vehicles, supply rooms). You can easily add or remove assets, and our support team can adjust your subscription as your agency's needs change.

When an item identified in a check has been repaired, replaced, or restocked, simply navigate to that item in the interface and mark it as 'in-service' with a single click. This instantly updates your deficiency reports and returns the asset to a ready status, creating a permanent digital record of the corrective action.

High-quality images enhance the user experience. We recommend the following specifications:

• Apparatus Photos: Landscape orientation (wider than tall), under 150kb.
• Compartment Photos: Portrait orientation (taller than wide), under 60kb.
• Station Photos: 4:3 aspect ratio. Using a consistent size ensures a clean, uniform look on your homepage.
• Cabinet Drawings: While many clients prefer the clean look of line drawings for cabinet interiors, a clear photograph works perfectly well.

A complete check history for every item is stored for a minimum of 4 years to meet compliance standards. Vehicle maintenance and fuel logs are retained for the entire service life of the vehicle. If your agency requires a longer data retention period, this can be extended upon written request.

Yes. Your data is critical. We perform daily automated backups of the entire platform and store them securely. In the event of accidental data deletion or a critical error, we can quickly restore your information to get you back on track.

All annual subscriptions are pre-paid. We will send a renewal invoice at least 30 days prior to your subscription's expiration date. Access to the platform will be suspended if payment is not received by the renewal date. Data may be permanently deleted if an account is more than 60 days past due.

We are confident you will see the value in our platform. However, if you decide it is not the right fit for your organization, we offer a 30-day money-back guarantee on annual subscriptions. Please note that any initial setup fees are non-refundable.

Yes. Simply provide us with your tax exemption certificate, and we will ensure your account is not billed for sales tax.

Some agencies believe they are "too small" or "don't run enough calls" to need a dedicated checking system. In reality, these are the departments that benefit most from the safety net our platform provides. Inconsistent checks can lead to operational failures and increased liability.

If you are currently using another provider like ESO, PSTrax, or First Due, we encourage you to consider what sets Public Safety Check apart:

• Intuitive, Fast, and Visual Interface: We designed a system that firefighters actually want to use. Checking a box is one thing; our visual interface ensures true accountability and accuracy.
• Unmatched Return on Investment (ROI): When you compare our platform's robust functionality for asset management, inventory control, and apparatus checks against its cost, Public Safety Check delivers exceptional value.
• Support From People Who've Been There: Our team is more than just developers; we are experienced Firefighters and Paramedics. When you call for support, you're talking to a fellow first responder who understands your challenges.

We are redefining the standard for operational readiness. Contact us today with any questions or click here to schedule a personalized demo and see the positive impact Public Safety Check can have on your organization.