Your Mission is Public Safety. Our Mission is Your Success.
At G3 Coding, we understand that exceptional software is only as good as the support behind it. Our commitment to your team's readiness and operational success doesn't end after implementation. Our dedicated support team is here to ensure you get the most out of your PublicSafetyCheck software.
G3 Coding is proud to offer responsive, personalized support along with robust self-service resources. We believe that true partnership means being there for you whenever and however you need us.
G3 Coding Support & Availability
We offer a comprehensive support model designed to meet the unique needs of public safety professionals, ensuring seamless operations and maximum uptime.
- Live Technical Support: Our expert support team is available to assist with any technical issues, ensuring your operations are never interrupted.
- Dedicated Account Management: From your onboarding and initial setup to ongoing optimization, you'll have a dedicated account manager who knows your agency's specific workflows and is committed to your long-term success.
- Comprehensive Guides: Find answers to common questions and learn best practices with our detailed, step-by-step guides and tutorials for all modules, including fleet management, inventory tracking, and personnel records.
- Live Training & Webinars: Need some extra help? We’ll set up personalized training and webinars to help your team master the PublicSafetyCheck platform and ensure full departmental adoption.
- All-Inclusive Pricing & Support: Unlike others with hidden fees, our support is an integral part of your all-inclusive subscription. You can rest easy knowing that expert help, training, and software updates are always included.
Ready to get started?
Whether you need immediate assistance or want to learn more about a specific feature, our support team is ready to help.
To eMail our support team use the form on the Contact Us page and select support.
Phone support is also available:
(607) 444-1771
Mon - Fri | 9am - 4pm EST (New York)